Our Policies

Our Policies

Returns


We accept returns only within the first 7 days of receiving your item & only as long as the item is unused and in its original condition. The buyer will be responsible for the return shipping costs. We do charge a $25 restocking fee. Refunds will be issued only once we have received the returned item(s). Please contact us if you have a defective or damaged item.


Copper Cactus Jewelry is not responsible for lost or stolen packages!



Custom work


At this time we are accepting custom work. We require a $50 deposit before we begin work. Custom orders are non-refundable.



Cancellations


Because we strive to ship ready-made pieces out either the same day, or the next day, we do not currently have a provision for cancellations. Please know your size prior to ordering.



Questions


You can email us at [email protected] or DM us on Instagram, @copper.cactus.jewelry



Payments


We currently accept PayPal, Visa, MasterCard, and Apple Pay. 



Shipping


US shipping $7. International shipping-contact for quote.

We’d love to hear from you!

We are always happy to hear from you, so don’t hesitate to send us an email, or send a message below!